Support Plans

Nagios Enterprises offers professional technical support services that ensure customer satisfaction with Nagios® Core OSS. Our comprehensive support service includes technical assistance via email, phone, and our online support website.

Support Plans

Nagios Enterprises offers two annual support plans, and a 3-incident support pack for Nagios Core OSS.

Notes:
¹ Upgrade packages are available for organizations that have additional Nagios Core servers.
² Times are local to regional telephone numbers.

Buying a Support Plan

Customers may purchase a Nagios support plan online or by contacting one of our Nagios Authorized Resellers worldwide.

Custom Support Plans

If your organization requires a custom support plan, please request a quote online and we'll provide you with an estimate.

Online Support Website

Our online support website provides information on Nagios software, configuration, best-practices recommendations, and troubleshooting tips. Our Nagios support website is the fastest and most effective method of obtaining support: http://support.nagios.com.

Obtaining Technical Support

Customers may make a support service request by submitting a web ticket online, by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or by telephone at one of the following numbers worldwide:

¹ For callers outside other international toll-free numbers